Terms & Conditions

At Kirix Innovations Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Clause outlines how we collect and use data through our pop-up forms and explains your rights regarding the information you share with us.

Collection of Information: When you encounter a pop-up form on our website, we may collect the following types of information:

Personal Information: This may include your name, email address, phone number, or any other information you voluntarily provide.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and referring URL, for analytical purposes.

Use of Information: We use the collected information for the following purposes:

To respond to your inquiries and provide the requested information or services.
To personalize your experience and improve our website based on your feedback.
To send you marketing communications, promotions, and updates related to our products or services, with your prior consent.

Data Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security measures and employ secure data storage and processing practices.
Data Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, unless it is necessary for the purpose of providing the requested services or complying with legal obligations.
Cookies and Tracking Technologies: We may use cookies or other tracking technologies to enhance your browsing experience and collect non-personal information. You can adjust your browser settings to refuse cookies or be notified when cookies are being sent. However, please note that certain website functionalities may be affected.
Your Rights: You have the right to access, modify, or delete your personal information provided through the pop-up form. If you wish to exercise these rights or have any concerns regarding your data, please contact us using the information provided below.
Changes to the Privacy Clause: We reserve the right to update or modify this Privacy Clause at any time. Any changes will be reflected on this page with a revised effective date.

By voluntarily submitting your information through our pop-up forms, you acknowledge that you have read and understood this Privacy Clause and agree to the collection, use, and storage of your information as described herein.

For any questions or concerns regarding our privacy practices, please contact us at - thecrew@flekt.in .

Refund Policy:

Thank you for choosing Flekt for your salon subscription needs. We strive to provide exceptional service and value to our valued customers. Please take a moment to review our Refund & Cancellation Policy.

1. Refund Policy

Eligibility: Refunds are eligible under specific circumstances.

Conditions for Refunds: Refunds may be issued in cases of non-delivery of services, dissatisfaction with our salon subscription plans, or billing errors.

Refund Process: To request a refund, please contact our Customer Support team at thecrew@flekt.in. Provide your order details and reasons for the refund request. We will process your request within 48 hours..

Refund Method: Refunds will be issued to the original payment method used during the purchase.

2. Cancellation Policy

Cancellation Window: Our customers have the option to cancel their monthly salon subscription plans within 7 days of the subscription renewal date.

Cancellation Process: To cancel your subscription, please contact our Customer Support team at thecrew@flekt.in. We recommend canceling at least 7 days before the renewal date to avoid any further charges.

Cancellation Fees: We do not charge cancellation fees.

3. Exceptions and Special Cases

Digital Products: Please note that once digital content is accessed or delivered, it is non-refundable.
4. Customer Responsibilities

Customers are responsible for ensuring their subscription plan aligns with their needs and expectations.

In the case of refunds for dissatisfaction, we may request feedback to improve our services.

5. Contact Information

If you have any questions, concerns, or need assistance with refunds or cancellations, please contact our Customer Support team at:

Email: thecrew@flekt.in
Phone:+91 99401 17312

6. Policy Changes

Flekt reserves the right to modify or update this Refund & Cancellation Policy. Any changes will be posted on our website, and we recommend reviewing this policy periodically.

7. Compliance with Laws and Regulations

This policy complies with all relevant laws and regulations governing refunds and cancellations within our jurisdiction.

Thank you for choosing Flekt for your salon subscription needs. We appreciate your business and aim to provide the best possible experience for our customers.

At Kirix Innovation Pvt. Ltd., we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines the manner in which we collect, use, maintain, and disclose information collected from users of our website and services.

By using our website and services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We may collect personal identification information from users in a variety of ways, including but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

The types of personal information we may collect include but are not limited to:

Name
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers

Users may visit our site anonymously, and we will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

How We Use Collected Information

Kirix Innovation Pvt. Ltd. may collect and use users' personal information for the following purposes:

To improve customer service: Information provided helps us respond to customer service requests more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
To improve our site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Kirix Innovation Pvt. Ltd. has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy.

Last updated: 21/08/2024

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